find($id);
$where['where_id'] = $id;
if ($type == 1) {
$where['status'] = 4;
} else {
$where['status'] = 3;
}
$where['fdate'] = time();
$where['chdate'] = time();
Dever::db('work/info')->update($where);
$log = Dever::db('work/info_log')->find(array('info_id'=>$id));
$w['where_id'] = $log['id'];
$w['fdate'] = time();
if($type == 1){
$w['cloce_date'] = time();
}
Dever::db('work/info_log')->update($w);
return 'ok';
}
}
public function updateInfo($id,$name,$data)
{
$mobile = Dever::param('mobile',$data);
$name = Dever::param('name',$data);
$user = Dever::db('work/user')->find(array('mobile'=>$mobile));
if ($name && $user['name'] != $name) {
Dever::db('work/user')->update(array('where_id'=>$user['id'],'name'=>$name));
}
$info = Dever::db('work/info')->find($id);
if ($info && !$info['work_num']) {
$w['where_id'] = $id;
$w['work_num'] = $this->getWorkId();
Dever::db('work/info')->update($w);
}
}
public function getWorkId()
{
$where['work_num'] = Dever::order('W');
$state = Dever::db('work/info')->one($where);
if (!$state) {
return $where['work_num'];
} else {
return $this->getWorkId();
}
}
public function getUser($id)
{
$info = Dever::db('work/info')->find($id);
$data= Dever::db('work/user')->find(array('mobile'=>$info['mobile']));
if ($data) {
$html['user'] = $data['name'].'
'.$data['mobile'];
if (isset($info['fdate']) && $info['fdate']) {
$fdate = date('Y-m-d H:i:s',$info['fdate']);
} else {
$fdate = '';
}
$html['time'] = date('Y-m-d H:i:s',$info['cdate']).'
'.$fdate;
$cate_id = explode(',',$info['cate_id']);
$cate_name = '';
$question_name = '';
if (isset($cate_id[0]) && $cate_id[0]) {
$cate = Dever::db('work/q_cate')->find($cate_id[0]);
$cate_name = $cate['name'];
}
if (isset($cate_id[1]) && $cate_id[1]) {
$question = Dever::db('work/question')->find($cate_id[1]);
$question_name = $question['name'];
}
$html['cate_name'] = $cate_name.'
'.$question_name;
return $html;
} else {
return '';
}
}
public function xietiao_api($id)
{
$data = Dever::db('work/branch')->find($id);
$data['group'] = explode(',',$data['group']);
$group = Dever::db('manage/group')->find($data['group'][0]);
$admin = Dever::load('manage/company')->getAdmin($group['id'], $data['group'][1]);
// Dever::db('manage/admin')->fetchAll('select * from churen_manage_admin where group='.$group['id'].' and id !='.$data['group'][1]);
// state(array('group'=>$group['id']));
$gad = Dever::db('manage/admin')->find($data['group'][1]);
$res = array();
foreach ($admin as $k => $v) {
$res[$k] = $v['username'].'
'.$v['email'];
}
$html = array();
$html['group'] = $group['name'].'
'.$gad['username'];
$html['name'] = implode('
',$res);
return $html;
}
#获取客户信息
public function search_api()
{
$value = Dever::input('value');
if(!preg_match('/^1[3|5|6|7|8|9]\d{9}$/', $value)){
return '代理商手机号不正确';
}
if ($value) {
$user = Dever::db('work/user')->find(array('mobile'=>$value));
if (!$user) {
$uid = $this->member($value);
$user = Dever::db('work/user')->find($uid);
}
if ($user){
$table = array();
$role_name = '';
$type = '';
$table['head'] = array('名称', '电话号码', '平台' ,'角色');
if ($user['agent_uid'] && $user['agent_uid'] > 0) {
$member = Dever::db('agent/member')->find($user['agent_uid']);
if ($member['role']) {
$role = Dever::db('setting/role')->find($member['role']);
if ($role) {
$role_name = $role['name'];
}
}
$type = '代理商';
if ($user['option_uid'] && $user['option_uid']>0) {
$type = $type.'
期权账户';
}
if ($user['passport_uid'] && $user['passport_uid']>0) {
$type = $type.'
小程序';
}
} else {
if ($user['option_uid'] && $user['option_uid']>0) {
$type = '期权账户';
if ($user['passport_uid'] && $user['passport_uid']>0) {
$type = $type.'
小程序';
}
} else {
if ($user['passport_uid'] && $user['passport_uid']>0) {
$type = '小程序';
} else {
return '无系统关联关系';
}
}
}
$table['body'] = array();
$table['body'] = array($user['name'], $user['mobile'], $type, $role_name);
$result[] = array
(
'type' => 'table',
'content' => $table,
);
$html = Dever::show('', $result, false, false);
return array('html' => $html, 'data' => array('name' => $user['name']));
}
}
}
private function member($value)
{
$uid ='';
$member = Dever::db('agent/member')->find(array('mobile'=>$value));
if ($member) {
$uid = $this->upUser($member);
}
if ($uid && $uid > 0) {
$option = Dever::db('option/member')->find(array('mobile'=>$value));
$user = Dever::db('work/user')->find($uid);
if ($option) {
$type = $user['type'].',2';
$uid = Dever::db('work/user')->update(array('where_id'=>$uid,'type'=>$type,'option_uid'=>$option['id']));
if ($uid && $uid > 0) {
$passport = Dever::db('passport/user')->find(array('mobile'=>$value));
if ($passport) {
$user = Dever::db('work/user')->find($uid);
$type = $user['type'].',3';
$uid = Dever::db('work/user')->update(array('where_id'=>$uid,'type'=>$type,'passport_uid'=>$passport['id']));
}
}
} else {
$passport = Dever::db('passport/user')->find(array('mobile'=>$value));
$uid = $this->upUser($passport);
}
} else {
$option = Dever::db('option/member')->find(array('mobile'=>$value));
if($option) {
$uid = $this->upUser(false,$option);
$user = Dever::db('work/user')->find($uid);
if ($uid && $uid > 0){
$passport = Dever::db('passport/user')->find(array('mobile'=>$value));
if ($passport) {
$user = Dever::db('work/user')->find($uid);
$type = $user['type'].',3';
$uid = Dever::db('work/user')->update(array('where_id'=>$uid,'type'=>$type,'passport_uid'=>$passport['id']));
}
}
} else {
$passport = Dever::db('passport/user')->find(array('mobile'=>$value));
if ($passport) {
$uid = $this->upUser(false,false,$passport);
}
if (!$uid) {
$uid = Dever::db('work/user')->insert(array('mobile'=>$value));
}
}
}
return $uid;
}
private function upUser($member = false, $option = false, $passport = false)
{
if ($member) {
$w['agent_uid'] = $member['id'];
$w['name'] = $member['name'];
$w['mobile'] = $member['mobile'];
$w['idcard'] = $member['idcard'];
$w['username'] = $member['username'];
$w['avatar'] = $member['avatar'];
$w['type'] = 1;
} elseif ($option) {
$w['option_uid'] = $option['id'];
$w['name'] = $option['name'];
$w['mobile'] = $option['mobile'];
$w['idcard'] = $option['idcard'];
$w['type'] = 2;
} elseif ($passport) {
$w['passport_uid'] = $passport['id'];
$w['name'] = $passport['username'];
$w['mobile'] = $passport['mobile'];
$w['username'] = $passport['truename'];
$w['avatar'] = $passport['avatar'];
}
if ($w) {
$uid = Dever::db('work/user')->insert($w);
return $uid;
}
}
public function admin($id)
{
$data = Dever::db('work/product')->find(array($id));
$admin_id = explode(',',$data['admin_id']);
$admin = Dever::db('manage/admin')->find($admin_id[1]);
if ($admin) {
return $admin['username'].'
'.$admin['email'];
}
}
public function branch($id)
{
$group = Dever::db('manage/group')->find($id);
return $group['name'];
}
#工单列表导出
public function out_info($data)
{
$header = array('客户名称','手机号','问题类型','问题类型描述','优先级','问题描述','处理结果','创建时间','完成时间');
$body = array();
$config = Dever::db('work/info')->config['config_status'];
foreach ($data as $k => $v ) {
$cate_name = '';
$cate_id = explode(',',$v['cate_id']);
if (isset($cate_id[0]) && $cate_id[0]) {
$cate = Dever::db('work/q_cate')->find(array('id'=>$cate_id[0]));
if ($cate) {
$cate_name = $cate['name'];
}
}
$question_name = '';
if (isset($cate_id[1]) && $cate_id[1]) {
$question = Dever::db('work/question')->find(array('id'=>$cate_id[1]));
if ($question) {
$question_name = $question['name'];
}
}
$priority_name = '';
$priority = Dever::db('work/priority')->find(array('id'=>$v['priority_id']));
if ($priority) {
$priority_name = $priority['name'];
}
$status_name = Dever::status($config,$v['status']);
$cdate = date('Y-m-d H:i',$v['cdate']);
$fdate = '';
if ($v['fdate']){
$fdate = date('Y-m-d H:i',$v['fdate']);
}
$d = array
(
$v['name'],
$v['mobile'],
$cate_name,
$question_name,
$priority_name,
$v['desc'],
$status_name,
$cdate,
$fdate,
);
$body[] = $d;
}
$file = Dever::input('excel_name');
return Dever::excelExport($body, $header, $file);
}
public function getTotal($admin_id,$status=false)
{
$company = Dever::load('manage/company.get');
$where = array();
if ($status){
$where['status'] = $status;
$where['appoint_id'] = $admin_id;
} else {
$where['audit_admin'] = $admin_id;
}
if ($company) {
$where['company_id'] = $company;
}
$data = Dever::db('work/info')->getTotal($where);
return $data;
}
}