Appoint.php 17 KB

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  1. <?php
  2. namespace Work\lib;
  3. use Dever;
  4. Class Appoint
  5. {
  6. public function startBranch($id,$name,$data)
  7. {
  8. // Dever::config('base')->hook = true;
  9. $group = Dever::param('group',$data);
  10. // $id = Dever::param('id',$data);
  11. if ($group) {
  12. $res = Dever::db('work/branch')->find(array('group_id'=>$group[0]));
  13. if ($res && isset($id['where_id']) && $id['where_id']){
  14. if ($res['id'] != $id['where_id']){
  15. Dever::alert('部门已存在');
  16. }
  17. } elseif ($res) {
  18. Dever::alert('部门已存在');
  19. }
  20. }
  21. }
  22. public function updateBranch($id,$name,$data)
  23. {
  24. // Dever::config('base')->hook = true;
  25. $group = Dever::param('group',$data);
  26. if($group) {
  27. $where['where_id'] = $id;
  28. $where['group_id'] = $group[0];
  29. Dever::db('work/branch')->update($where);
  30. }
  31. }
  32. public function insertAppoint($id,$name,$data)
  33. {
  34. $info_id = Dever::param('info_id',$data);
  35. if ($info_id) {
  36. $info = Dever::db('work/info')->find($info_id);
  37. if ($info['status']>=3){
  38. Dever::alert('工单已关闭');
  39. }
  40. }
  41. }
  42. public function updateAppoint($id,$name,$data)
  43. {
  44. Dever::config('base')->hook = true;
  45. $info_id = Dever::param('info_id',$data);
  46. $branch = Dever::param('admin_id',$data);
  47. if ($info_id ) {
  48. $info = Dever::db('work/info')->find($info_id);
  49. $admin = Dever::load('manage/auth.info');
  50. $admin_id = $info['audit_admin'];
  51. if ($info['audit_admin'] != $admin['id']) {
  52. $admin_id = $admin['id'];
  53. }
  54. if($info) {
  55. if ($branch) {
  56. $i['where_id'] = $info['id'];
  57. if ($info['group']) {
  58. $group = $info['group'].',';
  59. } else {
  60. $group = $branch[0];
  61. }
  62. if (isset($branch[1]) && $branch[1]) {
  63. $i['appoint_id'] = $branch[1];
  64. }
  65. $i['group'] = $group;
  66. $i['zdate'] = time();
  67. $i['chdate'] = time();
  68. $i['status'] = 2;
  69. if ($i) {
  70. Dever::db('work/info')->update($i);
  71. }
  72. }
  73. $w['info_id'] = $info['id'];
  74. $w['admin_id'] = $admin_id;
  75. $w['appoint_id'] = $id;
  76. Dever::db('work/info_log')->insert($w);
  77. }
  78. if ($branch) {
  79. $data = Dever::db('work/branch')->find(array('group_id'=>$branch[0]));
  80. if ($data) {
  81. $where['where_id'] = $data['id'];
  82. $where['num'] = $data['num'] +1;
  83. Dever::db('work/branch')->update($where);
  84. }
  85. $wh['where_id'] = $id;
  86. $wh['group'] = $branch[0];
  87. Dever::db('work/appoint')->update($wh);
  88. }
  89. }
  90. }
  91. #指派人
  92. private $default = array
  93. (
  94. 'value' => -1,
  95. 'name' => '不选择',
  96. );
  97. private $search_default = array
  98. (
  99. 'value' => -1,
  100. 'name' => '部门',
  101. );
  102. public function get_api()
  103. {
  104. # 联动总数,默认到部门
  105. $level_total = Dever::input('level_total', 1);
  106. # 当前联动级别
  107. $level_num = Dever::input('level_num');
  108. # 一般为id
  109. $level_id = Dever::input('level_id');
  110. # 是否是搜索列表页
  111. $level_search = Dever::input('level_search');
  112. if ($level_search) {
  113. $default = $this->search_default;
  114. if ($level_num == 1) {
  115. $default['name'] = '部门选择';
  116. } elseif ($level_num == 2) {
  117. $default['name'] = '组员选择';
  118. }
  119. } else {
  120. $default = $this->default;
  121. }
  122. // if ($level_id < 0) {
  123. // Dever::alert('error');
  124. // }
  125. if ($level_num == 1) {
  126. $data = $this->group();
  127. } elseif ($level_num == 2) {
  128. $data = $this->group_admin($level_id);
  129. }
  130. if (!$data) {
  131. Dever::alert('error');
  132. }
  133. if ($level_search || $level_num >= 1) {
  134. array_unshift($data, $default);
  135. }
  136. $result['level_total'] = $level_total;
  137. $result['list'] = $data;
  138. return $result;
  139. }
  140. public function group(){
  141. $data = Dever::load('manage/company')->getGroup();
  142. foreach ($data as $k => $v) {
  143. $data[$k]['value'] = $v['id'];
  144. }
  145. return $data;
  146. }
  147. public function group_admin($level_id){
  148. $data = Dever::load('manage/company')->getAdmin($level_id);
  149. foreach ($data as $k => $v) {
  150. foreach ($v as $k1 => $v1) {
  151. $data[$k]['value'] = $v['id'];
  152. $data[$k]['name'] = $v['username'];
  153. }
  154. }
  155. return $data;
  156. }
  157. #问题
  158. private $cdefault = array
  159. (
  160. 'value' => -1,
  161. 'name' => '不选择',
  162. );
  163. private $search_cdefault = array
  164. (
  165. 'value' => -1,
  166. 'name' => '问题类型描述',
  167. );
  168. #问题类型联动
  169. public function getCate_api()
  170. {
  171. # 联动总数,默认到部门
  172. $level_total = Dever::input('level_total', 1);
  173. # 当前联动级别
  174. $level_num = Dever::input('level_num');
  175. # 一般为id
  176. $level_id = Dever::input('level_id');
  177. # 是否是搜索列表页
  178. $level_search = Dever::input('level_search');
  179. if ($level_search) {
  180. $default = $this->search_cdefault;
  181. if ($level_num == 1) {
  182. $default['name'] = '问题分类名称';
  183. } elseif ($level_num == 2) {
  184. $default['name'] = '问题类型描述';
  185. }
  186. } else {
  187. $default = $this->cdefault;
  188. }
  189. // if ($level_id < 0) {
  190. // Dever::alert('error');
  191. // }
  192. if ($level_num == 1) {
  193. $data = Dever::db('work/q_cate')->getSearchAll();
  194. } elseif ($level_num == 2) {
  195. $data = Dever::db('work/question')->getSearchAll(array('cate_id'=>$level_id));
  196. }
  197. if (!$data) {
  198. Dever::alert('error');
  199. }
  200. if ($level_search || $level_num >= 1) {
  201. array_unshift($data, $default);
  202. }
  203. $result['level_total'] = $level_total;
  204. $result['list'] = $data;
  205. return $result;
  206. }
  207. public function show_api()
  208. {
  209. $info_id = Dever::input('id');
  210. $data['info'] = Dever::db('work/info')->find($info_id);
  211. $ztime = $data['info']['cdate'];
  212. $data['info']['cdate'] = date('Y-m-d H:i',$data['info']['cdate']);
  213. $priority = Dever::db('work/priority')->find($data['info']['priority_id']);
  214. $data['info']['priority_name'] = $priority['name'];
  215. $data['info']['color'] = $priority['color'];
  216. $admin = Dever::db('manage/admin')->find($data['info']['audit_admin']);
  217. $group = Dever::db('manage/group')->find($admin['group']);
  218. $data['info']['admin'] = $group['name'].' / '.$admin['username'];
  219. if ($data['info']['source']) {
  220. $source = Dever::db('work/q_source')->find($data['info']['source']);
  221. if ($source) {
  222. $data['info']['source_name'] = $source['name'];
  223. }
  224. }
  225. $data['info']['role_name'] = '';
  226. $user = Dever::db('work/user')->find(array('mobile'=>$data['info']['mobile']));
  227. if ($user) {
  228. $data['info']['user_name'] = $user['name'];
  229. $data['info']['mobile'] = $user['mobile'];
  230. $data['info']['idcard'] = $user['idcard'];
  231. if ($user['agent_uid'] && $user['agent_uid']>0) {
  232. $member = Dever::db('agent/member')->find($user['agent_uid']);
  233. if ($member && $member['role']) {
  234. $role = Dever::db('setting/role')->find($member['role']);
  235. if ($role) {
  236. $data['info']['role_name'] = $role['name'];
  237. }
  238. }
  239. }
  240. }
  241. $data['info']['cate_name'] = '';
  242. $data['info']['product_name'] = '';
  243. $data['info']['question_name'] ='';
  244. if ($data['info']['cate_id']) {
  245. $cate_id = explode(',',$data['info']['cate_id']);
  246. if (isset($cate_id[0]) && $cate_id[0]) {
  247. $cate = Dever::db('work/q_cate')->find($cate_id[0]);
  248. if ($cate) {
  249. $data['info']['cate_name'] = $cate['name'];
  250. }
  251. } else {
  252. $cate = array();
  253. }
  254. if (isset($cate_id[1]) && $cate_id[1]) {
  255. $question = Dever::db('work/question')->find($cate_id[1]);
  256. if ($question) {
  257. $product = Dever::db('work/product')->find($question['product_id']);
  258. if ($product) {
  259. $data['info']['product_name'] = $product['name'];
  260. }
  261. $data['info']['question_name'] = $question['name'];
  262. }
  263. } else {
  264. $question = array();
  265. }
  266. if ($data['info']['cate_name'] && $data['info']['product_name']) {
  267. $data['info']['cate_name'] = $data['info']['cate_name'].' / '.$data['info']['product_name'];
  268. }
  269. }
  270. if ($data['info']['pic']) {
  271. $data['info']['pic'] = explode(',',$data['info']['pic']);
  272. }
  273. $data['info_log'] = Dever::db('work/info_log')->getAll(array('info_id'=>$info_id));
  274. foreach ($data['info_log'] as $k => $v) {
  275. $data['info_log'][$k]['cdate'] = date('Y-m-d H:i:s',$v['cdate']);
  276. $admin = Dever::db('manage/admin')->find($v['admin_id']);
  277. $admin_group = Dever::db('manage/group')->find($admin['group']);
  278. $data['info_log'][$k]['admin_group'] = $admin_group['name'].' / '.$admin['username'];
  279. $appoint = Dever::db('work/appoint')->find($v['appoint_id']);
  280. if (isset($appoint) && $appoint) {
  281. $data['info_log'][$k]['desc'] = $appoint['desc'];
  282. $appoint_admin = explode(',',$appoint['admin_id']);
  283. if (isset($appoint_admin[0])) {
  284. $appoint_group = Dever::db('manage/group')->find($appoint_admin[0]);
  285. } else {
  286. $appoint_group = array();
  287. }
  288. if (isset($appoint_admin[1]) && $appoint_admin[1]) {
  289. $appoint_ad = Dever::db('manage/admin')->find($appoint_admin[1]);
  290. } else {
  291. $appoint_ad = array();
  292. }
  293. if ($appoint_group && $appoint_ad) {
  294. $data['info_log'][$k]['appoint_admin'] = '指派人:'. $appoint_group['name'].' / '.$appoint_ad['username'];
  295. }
  296. }
  297. $data['info_log'][$k]['image'] = '';
  298. if ($appoint['video']) {
  299. $data['info_log'][$k]['video'] = $appoint['video'];
  300. }
  301. if ($appoint['pic']) {
  302. $data['info_log'][$k]['pic'] = explode(',',$appoint['pic']);
  303. }
  304. }
  305. $data['s_zhi'] = array();
  306. $data['s_zhi']['cdate'] = date('Y-m-d H:i',time());
  307. $data['zhi'] = Dever::db('work/appoint')->getAll(array('info_id'=>$info_id));
  308. foreach ($data['zhi'] as $k => $v) {
  309. $time = $v['cdate'] - $ztime;
  310. $data['zhi'][$k]['time'] = floor($time%86400/3600).'小时'.floor($time%3600/60).'分钟'.floor($time%60).'秒';
  311. $admin = explode(',',$v['admin_id']);
  312. if (isset($admin[0]) && $admin[0]) {
  313. $group = Dever::db('manage/group')->find($admin[0]);
  314. } else {
  315. $group = array();
  316. }
  317. if (isset($admin[1]) && $admin[1]) {
  318. $adm = Dever::db('manage/admin')->find($admin[1]);
  319. } else {
  320. $adm = array();
  321. }
  322. if ($group && $admin) {
  323. $data['zhi'][$k]['admin'] = $group['name'].' / '.$adm['username'];
  324. } else {
  325. $data['zhi'][$k]['admin'] = '';
  326. }
  327. $data['zhi'][$k]['cdate'] = date('Y-m-d H:i',$v['cdate']);
  328. $info_log = Dever::db('work/info_log')->find(array('appoint_id'=>$v['id']));
  329. if ($info_log && $info_log['fdate']) {
  330. $data['zhi'][$k]['finish'] = '完成关闭';
  331. $data['zhi'][$k]['time'] ='';
  332. } else {
  333. if ($info_log && $info_log['cloce_date']) {
  334. $data['zhi'][$k]['finish'] = '取消关闭';
  335. $data['zhi'][$k]['time'] ='';
  336. } else {
  337. $data['zhi'][$k]['finish'] = '';
  338. $data['zhi'][$k]['time'] = floor($time%86400/3600).'小时'.floor($time%3600/60).'分钟'.floor($time%60).'秒';
  339. }
  340. }
  341. }
  342. if ($data['info']['status'] < 3) {
  343. $data['hui'] = Dever::url('project/database/update?project=work&table=appoint&search_option_info_id='.$info_id, 'manage');
  344. }
  345. return Dever::render('index', $data);
  346. }
  347. public function back_api(){
  348. $mobile = Dever::input('mobile');
  349. $data = array();
  350. if ($mobile) {
  351. if(!preg_match('/^1[3|5|6|7|8|9]\d{9}$/', $mobile)){
  352. // Dever::alert('代理商手机号不正确');
  353. return '代理商手机号不正确';
  354. }
  355. $user = Dever::db('work/user')->find(array('mobile'=>$mobile));
  356. if (!$user) {
  357. $data['user']['mobile'] = $mobile;
  358. $data['user']['type'] = '无系统关联关系';
  359. $data['user']['work'] = Dever::url('project/database/update?project=work&table=info&menu=work&search_option_mobile='.$mobile, 'manage');
  360. // print_R($data);die;
  361. return Dever::render('back', $data);
  362. }
  363. if ($user){
  364. $table = array();
  365. $user['role_name'] = '';
  366. $user['type'] = '';
  367. if ($user['agent_uid'] && $user['agent_uid'] > 0) {
  368. $member = Dever::db('agent/member')->find($user['agent_uid']);
  369. if ($member['role']) {
  370. $role = Dever::db('setting/role')->find($member['role']);
  371. if ($role) {
  372. $user['role_name'] = $role['name'];
  373. }
  374. }
  375. $user['type'] = '代理商';
  376. if ($user['option_uid'] && $user['option_uid']>0) {
  377. $user['type'] = $user['type'].'<br/>期权账户';
  378. }
  379. if ($user['passport_uid'] && $user['passport_uid']>0) {
  380. $user['type'] = $user['type'].'<br/>小程序';
  381. }
  382. $user['type'] = $user['type'].'<br/>客服系统用户';
  383. } else {
  384. if ($user['option_uid'] && $user['option_uid']>0) {
  385. $user['type'] = '期权账户';
  386. if ($user['passport_uid'] && $user['passport_uid']>0) {
  387. $user['type'] = $user['type'].'<br/>小程序';
  388. }
  389. $user['type'] = $user['type'].'<br/>客服系统用户';
  390. } else {
  391. if ($user['passport_uid'] && $user['passport_uid']>0) {
  392. $user['type'] = '小程序';
  393. $user['type'] = $user['type'].'<br/>客服系统用户';
  394. } else {
  395. $user['type'] = '客服系统用户';
  396. // $user['type'] = '无系统关联关系';
  397. }
  398. }
  399. }
  400. if ($user['agent_uid']) {
  401. $user['order'] = Dever::url('project/database/list?project=agent&table=order&p=1&search_option_mid='.$user['agent_uid'], 'manage');
  402. $user['agent'] = Dever::url('project/database/list?project=agent&table=member_area&mid='.$user['agent_uid'].'&page_type=1&search_auth=1&page_type=1&jump=19','manage');
  403. $user['soft'] = Dever::url('project/database/list?project=agent&table=soft_cash&search_option_mid='.$user['agent_uid'], 'manage');
  404. }
  405. if ($user['option_uid']) {
  406. $user['option'] = Dever::url('project/database/list?project=option&table=member&search_option_id='.$user['option_uid'], 'manage');
  407. }
  408. $user['work'] = Dever::url('project/database/update?project=work&table=info&menu=work&search_option_mobile='.$mobile, 'manage');
  409. $data['user'] = $user;
  410. $data['info'] = Dever::db('work/info')->getHAll(array('mobile'=>$mobile));
  411. $config = Dever::db('work/info')->config['config_status'];
  412. foreach($data['info'] as $k => $v) {
  413. $data['info'][$k]['cdate'] = date('Y-m-d H:i',$v['cdate']);
  414. $data['info'][$k]['fdate'] = date('Y-m-d H:i',$v['fdate']);
  415. $cate = Dever::db('work/q_cate')->find(array('id'=>$v['cate_id']));
  416. $data['info'][$k]['cate_name'] = $cate['name'];
  417. $you = Dever::db('work/priority')->find(array('id'=>$v['priority_id']));
  418. $data['info'][$k]['you'] = $you['name'];
  419. $group = Dever::db('manage/group')->find(array('id'=>$v['branch_id']));
  420. $data['info'][$k]['branch'] = $group['name'];
  421. $data['info'][$k]['status'] = Dever::status($config,$v['status']);
  422. $data['info'][$k]['url'] = Dever::url('lib/appoint.show&id='.$v['id'],'work');
  423. if ($v['status']<3) {
  424. $data['info'][$k]['zhipai'] = Dever::url('project/database/update?project=work&table=appoint&search_option_info_id='.$v['id'], 'manage');
  425. } else {
  426. $data['info'][$k]['zhipai'] = '';
  427. }
  428. }
  429. }
  430. $data['page'] = Dever::page("current");
  431. }
  432. return Dever::render('back', $data);
  433. }
  434. }